What is included in a Maintenance Package?
- All manufacturers’ scheduled servicing and MOT test costs (If applicable).
- General or common replacement parts e.g. bulbs, batteries, exhausts, belts, wiper blades, alternators and starter motors.
- Mechanical and electrical repairs.
- Replacements of associated parts due to fair wear and tear including labour.
- Comprehensive roadside assistance cover. Including free European breakdown assistance.
- One call booking and management system including free collection and delivery.
Tyres
- Replacement tyres for punctures, accidental damage (Excl. VWFS & Mercedes Finance) or where tread depth is worn below 2 mm.
- Unlimited premium brand tyres replacements (like for like where possible).
- Free mobile tyre fitting service at home or work (subject to booking).
Benefits of a Maintenance Package
- Fixed monthly cost
- No unexpected maintenance bills
- Protection from rising costs of servicing parts and labour
- Dedicated qualified technicians at accredited / approved garages
Things that ARE NOT included in your maintenance package:
- Repairs or replacements due to driver error or driver induced faults and accident damage.
- Missing, broken or damaged items e.g. damage to alloy wheels , aerials , wing mirrors
- Replacement due to abuse or wilful damage
- Mis-fuelling, lubricant and fluid top ups between service intervals.
- Replacements subject to an insurance claim or where fraud is suspected.
- Damage to your windscreen and/or any glass replacement.