The following pages provide you with information about Belmont Vehicle Leasing Limited. How we might locate, source and identify the vehicles that we supply to our customers. When you enter into a contract with us or conduct business with us then these terms apply.
We respectfully ask that you take the time to read and understand these terms and conditions, they are important to you as they are the basis upon which we do business.
If you visit our site or converse with one of our representatives we use terminology that is commonplace throughout the leasing and finance industry. To assist you in understanding this we have a page link dedicated to this called Glossary of Terms and we recommend that you ask us or refer to this guide if there is anything that you are unsure about.
When you order a vehicle through Belmont Vehicle Leasing Limited then you are bound by these terms and conditions so it is important to you that you understand them.
We reserve the right to make alterations and amendments to our terms and conditions periodically (last updated 18.10.2016) and if you have any questions then you are welcome to contact one of our representatives via email firstname.lastname@example.org or by calling the office on 0161-785-9060 – we are always happy to help.
1. Vehicles and the supply of Vehicles
1.1 Any images of vehicles that you see on our site are for illustration purposes only. We make every effort to ensure that vehicle model, shape, colours and descriptive information regarding specification that we provide are accurate.
1.2 We cannot guarantee that the image your computer displays will be exact. You should only use them as a guide, when ordering, and we recommend that you visit a dealer to view them.
1.3 We accept no liability for any costs or losses sustained or incurred by you arising from the use of, or reliance upon, information that we provide on our website.
1.4 We cannot accept orders from outside of the United Kingdom. We can only deliver/supply vehicles to the UK mainland. We can deliver/supply vehicles to other parts of the UK but there will be additional costs borne by you.
1.5 Once you have taken delivery of your vehicle you are responsible for keeping the vehicle(s) properly maintained and serviced according to the guidelines provided by the manufacturer. Details of these guidelines are found either in the vehicle handbook or on the manufacturer’s websites.
2. Visiting Belmont Vehicle Leasing’s Website
2.1 When you visit or use our website then you are agreeing to be governed by our Terms of Website .We have a dedicated page detailing our terms of website and we advise that you take the time to read this as it includes information that applies to and is important to you.
3. If you are a Business Customer of Belmont Vehicle Leasing
3.1 You are required to:
(i) Co-operate with Belmont Vehicle Leasing and any of our representatives in all matters relating to the services that we are offering.
(ii) Provide Belmont Vehicle Leasing, upon request, with such information that we may reasonably require to perform our services for you.
3.2 You can only sign documentation on behalf of any business if you are legally authorised/entitled to do so. In signing a contract you will have committed that business to a transaction that is legally binding. We may seek clarification, in certain cases, that you are an authorised signatory.
3.3 Any order form that you complete (see also clause 3.4) or any order confirmation (including amendments) that you receive from Belmont Vehicle Leasing constitutes an agreement between you and us. This agreement will supersede any previous promises, assurances, and representations or assumed understandings between our parties whether written or verbal pertaining to the subject matter.
3.4 The completion of an order form from you does not mean that your order has been accepted or that a contract has been formed in any way to supply you with a vehicle.
3.5 All prices that we quote are subject to VAT and we make no representations whatsoever regarding the reclaiming of any VAT paid via HMRC.
3.6 After we have started our services events outside of our control may mean that we cannot carry out in full the services that we offer. In the event (unlikely as it may be) that we are unable to locate any of the vehicles stated on the order confirmation at the price(s) stated we will inform you of this by e-mail and will not proceed any further. In these circumstances, we will refund the full amount of the Arrangement Fee, any deposit and/or any Initial Payment that you may have made. We will endeavour to do this as soon as reasonably practicable and in any event within 10 working days.
3.7 Once we have sourced your vehicle(s) the details of your order will be communicated to a selected panel of finance providers and you will need to enter into a separate Finance Agreement with them. Such agreements will have their own Terms and Conditions and we advise that you read them before signing. You may also enter into your own finance arrangement to lease, hire, or otherwise fund the vehicle from the relevant supplying dealer.
3.8 Please note that you may be responsible to pay the Arrangement Fee, Deposit or Initial Payment at the time of your Order or at such time as required by us.
3.9 You shall indemnify Belmont Vehicle Leasing against all liabilities, reasonable and properly incurred costs expenses, damages and losses (including but not limited to any direct, indirect or consequential losses and all interest, penalties and legal costs and all other professional costs and expenses) suffered or incurred by Belmont Vehicle Leasing once the Vehicle has been sourced. You furthermore indemnify Belmont Vehicle Leasing against any claim or demand made against Belmont Vehicle Leasing by a third party (including but not limited to a finance provider) arising out of or in connection with the provision of the Services to the extent that such claim arises out of the cancellation of this agreement and/or any Finance Agreement by you.
The recoverable costs that you agree to indemnify us for may include (but not exclusively):
(a) Preparation costs;
(b) Transport costs;
(c) Storage costs;
(d) Vehicle registration costs;
(e) Delivery costs;
(f) Any other ancillary costs to the provision of the Services.
4. If you are a Consumer Customer of Belmont Vehicle Leasing
4.1 All of the above terms apply to you also. You are still subject to and liable for VAT on all prices and you must be a permanent UK resident and over 18 years of age (verification may be sought) to place an order with Belmont Vehicle Leasing.
4.2 If you are a consumer, you have a legal right to cancel the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the Cancellation Period as set out in clause 4.3 where you are a consumer within the definition of those Regulations. This means that during the Cancellation Period if you change your mind or decide for any other reason that you do not want to receive our services, you can notify Belmont Vehicle Leasing of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.
4.3 Your legal right to cancel a contract starts from the date you receive the Order Confirmation (this is the date when the Contract between Belmont Vehicle Leasing and you is formed). Your deadline for cancelling the contract is the end of 14 days after the day you received the Order Confirmation (This is your Cancellation Period). For example: If you place an order for a vehicle on the 1st day of August and we send you and Order Confirmation on 10th day of August you may cancel at any time between 1st day of August and the end of the working day on 24th day of August.
4.4 To cancel a contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to email email@example.com
4.5 If you decide that you wish to cancel your contract and written cancellation is received within the Cancellation Period then we will refund* the: Administration / Arrangement Fee, any Deposit, Initial Rental Payment or any other monies we have received from you.
*However, please note that we are permitted by law to charge a reasonable fee for our Services in circumstances where you have requested the Services to be performed in accordance with clauses 4.7(a) or 4.7(b) during the cancellation period and deduct such reasonable fee from the monies held which could be up to the full amount of the arrangement fee, deposit, initial payment or any other monies received from you.
Such fee shall be:
(i) In proportion to what Services have been supplied, in comparison with the full coverage of our contract.
(ii) calculated on the basis of the total price agreed in the contract for our Services or, if the total price is excessive, on the basis of the market value of the service that has been supplied, calculated by comparing prices for equivalent services supplied by other suppliers. We will refund you on the credit card or debit card used by you to pay.
4.6 Because you are a consumer, we have a legal duty to supply the Services in conformity with these Terms. As a consumer, you have legal rights in relation to Services that are provided not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
4.7 However, this cancellation right does not apply where you have:
(a) requested the Services to be performed during the Cancellation Period and you have acknowledged that you will be responsible to pay the Arrangement Fee and/or Deposit (or a reasonable proportion) for the Services during the Cancellation Period; or
(b) Placed an Order for Vehicles which are made to your individual specifications and are clearly personalised in
circumstances where this has been communicated to you in advance of us performing the Services.
5. BELMONT VEHICLE LEASING – OUR RIGHTS TO CANCEL
5.1 In such an event that Belmont Vehicle Leasing has to cancel our services before they begin:
(a) We may have to cancel the contract before performing our services, due to events which are outside our control. The
unavailability of: vehicles or key personnel without either of which we cannot provide our services. We will promptly
contact you if this happens.
(b) If we have to cancel the contract under clause 5.1(a) and you have paid an Arrangement Fee for Services which have not been provided to you, we will refund these amounts to you. We will also refund any Initial Payment or deposit to you (if applicable).
5.2 Once Belmont Vehicle Leasing have begun to provide our services to you, we may cancel the contract for those services at any time and for any reason, by providing notice to you in writing. If you have already paid an arrangement fee, a deposit or Initial Rental Payment, then we will refund these amounts to you.
5.3 We reserve the right to cancel the contract or to perform our services at any time with immediate effect by giving you written notice if:
(a) You fail to pay the Arrangement Fee, Deposit and/or Initial Payment following Our requests to you as communicated from time to time; or
(b) You break these Terms in any other material way and you do not correct or fix the situation within 7 days of Belmont Vehicle Leasing asking you to do so in writing.
6. BELMONT VEHICLE LEASING – OUR RIGHTS TO VARY OUR TERMS AND CONDITIONS
6.1 In the introductory paragraph we referred to our right to amend our terms and conditions from time to time this clause further reiterates that right. Please refer to this paragraph to confirm the date our terms were last updated.
6.2 When you place an order with us the terms in force at the time of your order apply to the contract between us. We reserve the right to vary these terms to reflect changes in any relevant laws or regulatory requirements.
6.3 In the event that we do revise our terms then we will give you a reasonable amount of advance notice. It may be that you are not happy with those revisions and if they are applicable to your order then we will inform you of how to cancel the contract. You may be, however, still liable to pay for our services in part or in full and we respectfully ask that you refer to clauses 3 & 4 of our terms and conditions for full details.
7. Delivery of Vehicles
7.1 A date for delivery of your vehicle will be provided to you once all of the relevant documentation is in place. The date will be provided to us from the relevant dealer or manufacturer. Whilst every effort is made to ensure that this date is correct you must realise that this date will act only as an estimate and does not constitute any obligation from ourselves to arrange delivery of any vehicle by a specified date. Events outside of our control may affect our ability to perform the services we offer and we refer you to clauses 10.3 to 10.6 inclusive which details our responsibilities in such events.
8. Prices of Vehicles and Delivery Charges
8.1 We take all reasonable care to ensure that the prices of vehicles on our site and any associated costs, such as delivery, are correct. However there may be, from time to time, errors in pricing. We have a large number of vehicles on the site and it is
possible that a listed vehicle may be incorrectly priced. If we discover an error or you make us aware of such an error we will give you the option of cancelling your order. We will also offer the option to continue with your order at the correct price. We will place your order on hold until such time as you instruct us to proceed. In the event that we cannot contact you from the
information you have provided we will treat your order as cancelled and advise you of such in writing.
8.2 The prices of vehicles can and does change from time to time and these price changes may affect an order that you have with us. If your order is affected we will let you know as soon as we can and offer you the option to cancel your order if the changes in price are unacceptable to you.
8.3 Where applicable we will quote prices that are inclusive of vat. The rate of vat is fixed by HMRC and we, by law, charge the current rate. If the rate of vat changes in either direction between the date of you receiving your order confirmation and the date your vehicle is delivered then we will automatically adjust the vat to reflect these changes.
8.4 The price that we have quoted you for your vehicle(s) includes the following:
(i) The cost of delivery to you (UK mainland only) – See also clause 1.3
(ii) The cost of RFL for the duration of the lease term.
(iii) The cost of any registration charge if applicable.
(iv) The cost of number plates
If there are any additional costs that you are required to pay we will communicate those to you and confirm in writing.
8.5 Finance companies and manufacturers reserve certain rights. Some of those rights affect companies like ourselves and in turn will affect you our customers. They can at very short notice withdraw discounts, special offers and fluctuate residual values of vehicles meaning that a price quoted may need to change. In an event such as this we will notify you as soon as is reasonably possible and as we refer you to clause 8.1 as to what rights you may have. Naturally we endeavour, at all times, to provide accurate and reliable pricing but events outside of our control must be considered.
8.6 Any quotation we provide is subject to credit approval, vehicle availability and we cannot accept responsibility for changes in interest rates nor fluctuations in manufacturer’s specification changes to vehicles. We of course endeavour to provide you with accurate information on these matters.
9. Manufacturer’s Warranties
9.1 When you take delivery of your new vehicle you will be provided with a manufacturer’s handbook and we respectfully ask that you refer to this for details of applicable terms and conditions as well as servicing and maintenance schedules.
9.2 As a consumer a manufacturer’s warranty is in addition to and does not affect your legal rights in regard to faulty vehicles or vehicles that are not, reasonably, as described. To assist you with your rights local organisations such as the Citizens’ Advice
Bureau and The Trading Standards Office are always on hand to offer advice.
10. Business Customers
Our Liabilities to you as a business customer.
This clause is specific to Business Customers only and clause 11 outlines what liabilities, we have to you as a consumer
10.1 Nothing in these Terms limits or excludes our liability in performing the Services for:
(a) Death or personal injury caused by our negligence; or
(b) Fraud or fraudulent misrepresentation.
10.2 Subject to clause 10.1 we cannot nor will not under any circumstances whatever be liable to you, whether in contract, tort (negligence included), breach of statutory duty, or otherwise, arising under or in connection with our services for:
(i) Any loss of profits, sales, business, or revenue;
(ii) Any loss or corruption of data, information or software;
(iii) Any loss of business opportunity be it potential or otherwise;
(iv) Any loss of anticipated savings;
(v) Any loss of goodwill;
(vi) or any indirect or consequential loss.
10.3 We will not be liable or responsible for any failure to perform, or any delay in performance of the services, or any of our obligations under these Terms caused by an event that is outside of our control. To assist in your understanding we have sought to define what we mean when we describe such.
10.4 An event outside our control means any act or event, which occurs, over which we have no influence and is therefore by definition beyond our reasonable control.
10.5 If an event outside our control takes place that affects all or part of the performance of our obligations to perform our services:
(i) We will contact you as soon as reasonably possible to notify you; and
(ii) Our obligations to perform our services will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our control.
10.6 You have the right cancel the contract affected by an event outside our control which has continued for more than 7 working days. If you wish to cancel your contract for this reason please contact us.
11. Consumer Customers
Our Liabilities to you as a consumer customer
11.1 In the event that we fail to comply with our Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence in performing the Services.
We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was reasonably contemplated by you and us at the time of entering into this contract for our services.
11.2 We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11.3 We do not in any way exclude or limit our liability in performing the Services for:
(a) Death or personal injury caused by our negligence; or
(b) Fraud or fraudulent misrepresentation.
11.4 Events outside of our control – please refer to clauses 10.3 to 10.6 inclusive.
12. Contacting Belmont Vehicle Leasing
12.1 We are a registered with companies house and our company registration number is 10445014.
12.2 Our registered office is at: Office 109A, Hollinwood Business Centre, Albert Street, Greater Manchester, OL8 3QL.
12.3 Should you have any questions or have any complaints with our service or services please feel free to contact us.
You can contact us by telephone:
Our office numbers are: 0161 660 6755 you can email us: firstname.lastname@example.org
12.4 In our terms and conditions we often refer to “in writing” or written and by this we also mean via email. If you wish to contact us in writing or if any clause in these terms and conditions requires you to “contact us in writing” then we will accept an email from you to the email address in clause 12.3. If you wish to send a letter to us then please send it, pre paid, to the address in clause 12.2 – our registered office.
Where applicable and or required we will confirm receipt by contacting you in writing and this also includes email. If we have to contact you to give you notice we may write to you at the postal address(es) you have provided to us.
12.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
13. Use of personal information
13.2 Furthermore we will use the information that you provide to:
(i) Introduce you to a selected panel of funders for the purpose of providing finance facilities so that you may enter into a funding agreement with them.
(ii) Perform credit checks
(iii) Make you aware of deals from our site that may be of interest to you.
(iv) Process payments from you for services we have provided.
13.3 You agree that we may pass on your personal information to credit references agencies and finance providers as necessary to perform our services, and that such entities may keep a record of any search that they do.
14.1 You can pay any arrangement/administration fee, a deposit and/or Initial Payment via a BACS bank transfer (please ask us for details) or using a debit card or credit card. We will accept all of the following cards: Visa, Visa Debit, Visa Electron, Maestro or MasterCard.
15. Additional terms of importance
15.1 Assignment and other dealings
(i) We may at any time assign, transfer or otherwise deal with our rights and obligations under a contract to another
organisation, but this will not affect your rights or our obligations under these Terms.
(ii) As a customer, you may only transfer your rights or your obligations under these Terms to another person if both parties agree in writing.
15.2 Third Party Rights
This contract is between you and Belmont Vehicle Leasing Limited. No other person shall have any rights to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Each and every paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
15.5 Jurisdiction and Governing law
(i) These Terms and the contract with us and any dispute arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales. Each party both agrees that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising in connection with these Terms.
(ii) However, if you are a consumer and also resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
Financial Conduct Authority (FCA)
The Financial Conduct Authority (FCA) has made clear that “commission” means any financial consideration.
The FCA has an expectation for its members to disclose, if requested to do so, any commissions that may be payable by the owner or creditor to the intermediary company (i.e. Belmont Vehicle Leasing Limited).
Furthermore the customer may also request to know the precise amount of any such commissions.
To adhere with new legislation, if you would like Belmont Vehicle Leasing Limited to disclose any potential commission please make your request in writing to our head office address on our contact us link or you can email us: email@example.com or alternatively you can contact us by telephone: 0161 -660-6755
Treating Customers Fairly
At Belmont Vehicle Leasing we take our responsibilities very seriously. We are responsible to our customers, ourselves and our employees. We want to provide you with an excellent service at all times so that your experience in doing business with us is a positive one.
The Financial Conduct Authority ( FCA ), of which we are a member (No.762197), set out a number of key principles to ensure that ALL its members treat customers in a fair and proper manner.
We are bound by these principles and are happy to follow them.
They are listed below:
Consumer outcomes as set out by the FCA
There are six consumer outcomes that firms should strive to achieve to ensure fair treatment of customers. These remain core to what we expect of firms.
· Outcome 1: Consumers can be confident they are dealing with firms where the fair treatment of customers is central to the corporate culture.
· Outcome 2: Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.
· Outcome 3: Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.
· Outcome 4: Where consumers receive advice, the advice is suitable and takes account of their circumstances.
· Outcome 5: Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.
· Outcome 6: Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.
How does Belmont Vehicle Leasing Limited ensure that these principles are followed?
1. We endeavour to always put the needs and requirements of our customers first by being honest and professional in every aspect of our business.
2. To inform and ensure that our customers understand what they are entering into and outline any associated risks with services that we or our partners provide.
3. By communicating with our customers in a way that is not ambiguous or misleading. We use language that is appropriate and relevant to our products and the marketplace we are operating in. We believe in keeping customers informed at every stage of the transaction.
4. By maintaining transparency, at all times, with our customers and offering products that are appropriate and specific to their individual circumstances and requirements.
5. By carrying out regular reviews of our products and internal process procedures so that we continue to improve what we offer. By requesting feedback about the service we have provided for customers so that we may take on board any improvements.
6. By dealing with any customer complaints promptly and courteously and by having a properly formulated complaints procedure system in place.
By understanding the importance of customer privacy and, often as importantly, information privacy we have a detailed policy:
Finally …. If you are not satisfied you can contact the Financial Conduct Authority directly by email : firstname.lastname@example.org